Specz

Terms of service

Last updated: October 14, 2026

1. Acceptance of these terms

These terms are an agreement between you and Specz Computer Shop, trading as Specz, with its address in Cebu City, Philippines ("Specz", "we", "us"). They apply to the website at https://www.specz.net, your account, and any paid subscription, add-on or support you buy from us. By creating an account, placing an order or using our services, you agree to these terms and to our Privacy policy. If you accept on behalf of a company, you confirm you have authority to bind it, and "you" means that company.

2. Eligibility

You must be at least 18 years old and able to enter a binding contract to use our paid services. Our services are intended for business use.

3. Accounts and security

You must give accurate information and keep it up to date. You are responsible for keeping your password, activation codes and API tokens confidential and for all activity under your account. Tell us promptly if you suspect unauthorised access.

4. Open-source license and commercial subscriptions

Specz ISP is a downloadable network operating system, powered by OpenBSD, that you install on your own hardware. It is open source and free to use with all features under the BSD 2-Clause License. Your use, copying, modification and distribution of the software are governed by that license, which prevails over these terms for the software itself.

Paid Business plans do not unlock extra features. They add commercial support and immediate access to updates, as described on the Pricing page. These terms govern those commercial services.

5. Subscriptions, renewal, upgrades and refunds

  • Plans and prices. The Business Lite, Business Pro and Business Enterprise plans are sold per install and billed annually. Current prices are shown on the Pricing page. Taxes may apply.
  • Payment. Payments are processed by PayMongo (Philippines) or PayPal (international). We do not store your card details. Your use of a processor is also subject to its terms.
  • Renewal. You may renew early. An early renewal adds one year to the end of your current term at the list price in effect when you renew.
  • Upgrades. You may upgrade to a higher tier during a term. The upgrade is charged on a prorated basis for the rest of the current term.
  • Refunds. Annual fees are non-refundable, except where required by law.

6. Billing add-on and prepaid credits

The billing add-on is charged per bill, meaning one invoice generated for one subscriber, at the rate shown on the Pricing page. It is paid with prepaid credits sold in packs with a minimum purchase amount. Credits are non-refundable and do not expire unless we state otherwise at the time of purchase. Credits have no cash value and cannot be transferred except as we allow.

7. Support

Each paid plan includes commercial support at its level: best-effort for Business Lite, a 24-hour response target for Business Pro, and a 4-hour response target for Business Enterprise. Response times are targets, not guarantees, and measure the time to a first response, not to a resolution. Support covers the software as provided by us; it does not cover your hardware, third-party equipment or your network design.

8. Acceptable use

You must not use our website or services to:

  • break any law or infringe anyone's rights;
  • gain unauthorised access to systems or data, or interfere with the website, including by bypassing rate limits or security controls;
  • share, resell or misuse activation codes, API tokens or support entitlements beyond the installs you paid for;
  • send spam, malware or harmful content; or
  • misrepresent your identity or your relationship with us.

9. Your network and legal compliance

You install and operate Specz ISP on your own hardware and are solely responsible for your network, your equipment, your configuration, backups, and the service you provide to your subscribers. We have no access to the network traffic or subscriber data processed on your equipment. You are the controller of your subscribers' data and you are responsible for complying with all laws that apply to you, including telecommunications, licensing, consumer, tax and data protection laws, and any lawful-intercept or data-retention rules.

10. Intellectual property

Except for rights granted under the open-source license, we and our licensors keep all rights in the website, our content, the Specz name and logos, and our services. You may not use our name or logos without our written permission. If you send us feedback, we may use it without obligation to you.

11. Third-party components

Specz ISP includes third-party components, including OpenBSD, each under its own license. OpenBSD is a trademark of its respective owner. Specz is not affiliated with or endorsed by the OpenBSD project or its owner. Third-party services, such as payment processors, are governed by their own terms.

12. Disclaimer of warranties

To the fullest extent permitted by law, the software, website and services are provided "AS IS" and "AS AVAILABLE", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted or error-free operation.

13. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data, subscribers or goodwill, or for network downtime. Our total liability arising out of or relating to these terms or our services is limited to the fees you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law.

14. Indemnity

You will defend, indemnify and hold harmless Specz and its officers, employees and agents from any claims, losses and costs (including reasonable legal fees) arising from your use of the software or services, your network and the service you provide to your subscribers, your breach of these terms, or your violation of any law or third-party right.

15. Suspension and termination

You may close your account at any time. We may suspend or terminate your account or paid services if you breach these terms, fail to pay, create a security risk, or if required by law. Where reasonable, we will give notice first. On termination, your paid services end and unused fees or credits are not refunded except where required by law. Your rights under the open-source license are governed by that license. Sections that by their nature should survive termination will survive.

16. Changes to these terms

We may update these terms from time to time. We will post the new version on this page with a new "Last updated" date and tell you about material changes by email or on the website. Continuing to use our services after changes take effect means you accept them. Price changes apply from your next renewal.

17. Governing law and venue

These terms are governed by the laws of the Republic of the Philippines. Any dispute will be brought exclusively in the proper courts of Cebu City, Philippines, unless the law requires otherwise.

18. General

These terms, together with the Privacy policy and any order you place, are the entire agreement between us about our services. If any part is found unenforceable, the rest stays in effect. Our failure to enforce a right is not a waiver. You may not assign these terms without our consent.

19. Contact

For questions about these terms, contact Specz Computer Shop at admin@specz.net or Cebu City, Philippines.